FAQ & Contact Us

Yes. Every designer piece offered by mezzymore is individually reviewed before being made available for sale.

We recommend checking the sizing information provided on each product page before ordering. Sizing can vary between designer brands, models and production years.

Standard orders are processed in 2–5 business days before shipment. Processing time is separate from delivery time.

Standard shipping takes an estimated 5–8 business days este after the 2–5 business day processing period. Delivery times may vary by destination, customs and carrier delays.

Yes. mezzymore serves customers internationally. Available shipping options and costs are calculated according to the destination during checkout.

International orders may be subject to customs duties, import taxes or local fees depending on the destination country. Where these charges are not collected during checkout, they may be the responsibility of the recipient.

Once your order has been dispatched, tracking information will be provided so you can follow its journey. Please allow some time for the carrier to activate the tracking information after shipment.

If you need to make a change, contact us as soon as possible after placing your order. Once an order has entered processing or has been dispatched, we may no longer be able to modify or cancel it.

Yes. Eligible orders can be returned within 14 days, subject to our return policy. Items must be returned in the same condition in which they were received, with all original Davenzarry tags and included accessories intact.

Once your return arrives, it will be inspected before the refund is approved. Approved refunds are issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Contact mezzymore as soon as possible and provide your order information along with clear photographs of the item and packaging. Our team will review the situation and provide the appropriate next steps.

Payments are processed through secure payment providers and encrypted checkout systems. mezzymore does not directly store your full card information.

Unless the item is incorrect, damaged or defective upon arrival, international return shipping costs are the responsibility of the customer.

Customs duties, import taxes and other charges imposed by the destination country are generally non-refundable by mezzymore, as these payments are collected by local authorities or third-party carriers.

Customers are responsible for understanding any applicable import charges before placing an international order.

Depending on the destination, international orders may be subject to customs duties, import taxes or handling fees. Unless explicitly stated otherwise at checkout, these charges are the responsibility of the recipient.

Shipping charges are generally non-refundable. If your order arrives incorrect, damaged or defective, please contact our support team so we can review the case individually.

If an international shipment is refused or left unclaimed and returned to mezzymore, any return shipping, customs, handling or carrier fees incurred may be deducted from the final refund.